How to Revoke a BricsCAD Licence
Quick answer: Revoking a BricsCAD licence should be a last resort, used only when deactivating normally isn’t possible, for example because the original computer is lost, broken, or otherwise inaccessible. It’s limited to twice per licence key, and once you revoke a licence, you permanently give up eligibility for a refund on it. If you can still access the computer, deactivate instead.
Before You Revoke
Three things worth knowing before you use this:
- It’s a last resort. Only revoke if deactivating normally isn’t possible. If the computer is still accessible, deactivate instead, it’s unlimited and doesn’t touch refund eligibility.
- You get two, ever, per key. Revocation is capped at two per licence key. Maintenance customers who need more than that can contact support to have an additional request reviewed.
- It ends refund eligibility, permanently. Once you revoke a licence, you’re no longer eligible for a refund on it. This can’t be undone, so it’s worth weighing carefully if a refund is even a possibility you’re considering.
How to Revoke a Licence
- Log in to your Octave account.
- Click your username and select Manage licenses. If the licence belongs to your company, make sure you’re logging in with the account that actually holds it, not necessarily your own; contact your account manager if you’re unsure which one that is.
- Click the pencil icon next to the licence to open its License details page.
- Scroll down and click the X icon to revoke it.
Frequently Asked Questions
When should I revoke instead of deactivate? Only when deactivating isn’t possible, for example if the computer holding the licence is lost, broken, or otherwise inaccessible. If you can still reach the computer, deactivate instead.
What happens after I’ve used both revokes on a licence? The standard limit is two per key. Maintenance customers who need an exception can contact support to have an additional revoke request reviewed.
Does revoking affect my refund eligibility? Yes, permanently. Once a licence is revoked, it’s no longer eligible for a refund.