BricsCAD Maintenance Benefits

Quick answer: BricsCAD Maintenance is what unlocks major version upgrades, expert product support, and a say in the product roadmap. Without it, you still keep Help Centre access, forum access, self-paced learning, and minor bug-fix releases, but you’re stuck on your current major version and on your own for support. It’s included automatically with a subscription licence for as long as it’s active, and free for the first year with any new perpetual licence.

What You Get With Maintenance

Three things, broadly:

• Access to new features and Maintenance releases, so your software keeps pace with new BricsCAD versions rather than staying frozen on the one you started with.
• Fast, expert technical support, rather than relying on community forums or self-service documentation alone.
• A voice in what gets built next, since feature requests and issues logged by Maintenance customers are tracked and reviewed by the product team for future releases.

Maintenance and Your Licence Type

How you get Maintenance depends on whether you’re on a perpetual or subscription licence:

• Perpetual licence: One year of Maintenance is included free with any new licence. After that first year, you choose whether to renew it.
• Subscription licence: Maintenance is included automatically for the entire time your subscription is active, no separate renewal needed.

Full Benefits Breakdown

The first four are available to every BricsCAD user regardless of Maintenance status. The three that actually require it are worth looking at more closely:

Major version upgrades. Without Maintenance, your software still works, it just stays on whatever version you’re currently running. With Maintenance, you get every new major release for as long as your contract stays active.

Expert product support. This is direct access to BricsCAD’s own technical support team rather than self-service resources, and it covers the last four BricsCAD versions, not just the current one. So if you’re a version or two behind, Maintenance support still applies.

Roadmap input. Feature requests and bugs logged by Maintenance customers specifically get tracked and reviewed by the product team as candidates for future releases. This isn’t available the same way without an active plan.

Is BricsCAD Maintenance Worth It?

If you’re on a subscription licence, this isn’t really a decision, Maintenance comes with it automatically. The real question applies to perpetual licence holders once that first free year ends.

Maintenance is generally worth it if you rely on getting new features as they ship, need responsive expert support rather than community troubleshooting, or want your feedback to actually reach the product team. It’s easier to skip if your workflow is stable on your current version and you’re comfortable troubleshooting independently. Even without it, your existing licence keeps working, so declining Maintenance isn’t a risk to your current setup, only to how current that setup stays.

Frequently Asked Questions

Does Maintenance cover support for older BricsCAD versions, or only the newest one? It covers the last four BricsCAD versions, so you don’t need to be fully up to date to get expert support.

Do I lose Help Centre or forum access if I don’t renew Maintenance? No. Help Centre access, forum access, self-paced learning, and minor bug-fix releases stay available either way. Only major upgrades, expert support, and roadmap input require an active Maintenance plan.

Is Maintenance automatically included with a subscription licence? Yes, for the entire active subscription period. Perpetual licences only include it for the first year, after which it needs renewing separately.